Last updated: November 9, 2026
Simple refund process: This policy applies to course purchases whose checkout or order confirmation references this refund policy.
100-day refund window
You may request a full refund of the amount paid for the course within 100 calendar days of your purchase date. You do not need to finish lessons, submit assignments or provide a reason. Opening or viewing the course does not, by itself, remove eligibility under this policy.
The window runs until 11:59 p.m. UTC on the 100th calendar day after the purchase date. We use the time your request was sent, not the time we review it. Keep a copy of your request.
How to request a refund
Email contact@edulifecoach.com with your refund request. Include the email used for purchase, the course name, purchase date and order reference if available. If you do not have an order reference, tell us so we can help identify the purchase.
Written correspondence may be sent to AI System Institute, 30 N Gould St, Sheridan, WY 82801. Include the information above so the request can be matched to the order.
What happens next
Once the order is identified and eligibility confirmed, the full course payment, including tax collected on that payment, will be submitted for refund to the original payment method. We do not charge a refund administration fee. Allow approximately 5–10 business days after processing for your bank or payment provider to display the credit; provider timing may vary.
If the original payment method cannot receive a refund, we will work with the payment provider on an appropriate alternative. Never send complete card details by email.
Access after a refund
Course access ends when a full refund is processed. Downloaded course materials must no longer be used or shared. Work you independently created for your own projects remains yours.
Outside the window and duplicate charges
Change-of-mind requests made after the 100-day window are not ordinarily eligible under this policy. Contact support about duplicate charges, undelivered access or a material problem with the course even if the window has ended. These issues will be reviewed separately.
Your statutory rights
This voluntary policy does not limit mandatory consumer rights, including any cancellation or remedies that apply in your location. Where local law provides more protection, those rights remain available. No waiver of statutory rights is collected on these pages.
Questions? contact@edulifecoach.com.